The Edmonton Aurora Residents Association (EARA) is now being fully managed by the elected resident volunteers as a Board since we have transitioned away from Melcor as a management company. Being on the Board is not a paid position but we believe in striving to meet the commitments set out in the Mission and Vision Statements, and are willing to volunteer our time and efforts to do so.
The contact information for the EARA has also changed. There is one point of contact, which is by email at “firstname.lastname@example.org”. Please see the “Contact” section for our mailing address. All previous contacts, phone numbers, email addresses, and mailing addresses are no longer valid.
We still have some people contacting Melcor, please ensure all requests / inquiries are sent to email@example.com.
Please note: we do not have a physical office with a phone number, so email is the only form of communication that we use at this time.
In regards to the Resident Fees, we have not contracted a third party management company and have undertaken this process ourselves. The reasoning for this is that we believe we owe it to the community to try it ourselves in order to gain a better understanding of the work involved before we would consider a management company or request additional volunteers for the Board.
We are also continuing to look into ways to reduce fees in the future, such as moving to a completely online payment system.
Resident Fees notices for 2020 have been finalized. The fee for the fiscal year of January 1st, 2020 – December 31st, 2020, will be $100. We have started the process to have them physically mailed out, along with an accompanying email to those who already have an account with Ivrnet set up. The revised due date is now July 1st, 2020. The interest for overdue accounts will begin on August 1st, 2020. In 2021, Resident Fees will resume being sent out for January 1st.
We will be waiving the processing fee for online / telephone payments, but there will be a $25 processing fee for cheques.
We thank you for your patience during this time.
– The EARA Board of Director